PRIVACY POLICY (US)

This privacy statement was last changed on May 18, 2019, last checked on May 18, 2019, and applies to citizens of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://nextlevelbros.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1 Purpose and categories of data

Categories of personal information to be collected and the purpose for which the categories shall be used.
1.1 We use your data for the following purpose:
Contact - Through phone, mail, email and/or webforms
The following categories of data is collected
  • A first and last name
  • Accountname or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • Any other identifier that permits the physical or online contacting of a specific individual
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.
1.2 We use your data for the following purpose:
Payments
The following categories of data is collected
  • A first and last name
  • Accountname or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • Financial information such as bank account number of credit card number
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.
  • Geolocation data
1.3 We use your data for the following purpose:
Registering an account
The following categories of data is collected
  • A first and last name
  • Accountname or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • Any other identifier that permits the physical or online contacting of a specific individual
1.4 We use your data for the following purpose:
To support services or products that your customer wants to buy or have purchased
The following categories of data is collected
  • A first and last name
  • Accountname or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • Any other identifier that permits the physical or online contacting of a specific individual
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.
1.5 We use your data for the following purpose:
To be able to comply with legal obligations
The following categories of data is collected
  • A home or other physical address, including street name and name of a city or town
  • Any other identifier that permits the physical or online contacting of a specific individual
  • Financial information such as bank account number of credit card number
1.6 We use your data for the following purpose:
Compiling and analyzing statistics for website improvement.
The following categories of data is collected
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.
  • Geolocation data
1.7 We use your data for the following purpose:
To be able to offer personalized products and services.
The following categories of data is collected
  • A first and last name
  • Accountname or alias
  • An email address
  • Any other identifier that permits the physical or online contacting of a specific individual
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.

2 Sharing with other parties

We only share personal data with the following categories of service providers:

Purpose of the data transfer: Payments
Country or state in which this third party is located: United States

Purpose of the data transfer: Payments
Country or state in which this third party is located: Greece

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

3 How We Respond to Do Not Track Signals

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

4 Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement on our Do Not Sell My Personal Information webpage. 
We have concluded a data processing agreement with Google.

5 Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Username and Password
  • TLS / SSL
  • DKIM, SPF en DMARC
  • Security software

6 Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7 Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8 Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

8.1 Right to know what personal information is being collected about you
  1. A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:
    1. The categories of personal information it has collected about that consumer.
    2. The categories of sources from which the personal information is collected.
    3. The business or commercial purpose for collecting or selling personal information.
    4. The categories of third parties with whom the business shares personal information.
    5. The specific pieces of personal information it has collected about that consumer.
8.2 The right to know whether personal information is sold or disclosed and to whom
  1. A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:
    1. The categories of personal information that the business collected about the consumer.
    2. The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
    3. The categories of personal information that the business disclosed about the consumer for a business purpose.
8.3 The Right to equal service and price, even if you exercise your privacy rights
We shall not discriminate against a consumer because the consumer exercised any of the consumer’s privacy rights, including, but not limited to, by:
  1. Denying goods or services to the consumer.
  2. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
  3. Providing a different level or quality of goods or services to the consumer, if the consumer exercises the consumer’s privacy rights.
  4. Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services. However, nothing prohibits us from charging a consumer a different price or rate, or from providing a different level or quality of goods or services to the consumer, if that difference is reasonably related to the value provided to the consumer by the consumer’s data.
8.4 The right to delete any personal information
  1. A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.
  2. A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.
  3. A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:
    1. Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
    2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
    3. Debug to identify and repair errors that impair existing intended functionality.
    4. (Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
    5. Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
    6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
    7. To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
    8. Comply with a legal obligation.
    9. Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

9 Selling and disclosure of personal data to third parties

We have not sold consumers’ personal data in the preceding 12 months.

A list of the categories we have disclosed for a business purpose in the preceding 12 months:

  • A first and last name
  • IP address
  • Financial information such as bank account number of credit card number
  • Geolocation data

10 Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11 Contact details

Nextlevelbros O.E.
Elefth. Venizelou 19
Pefki 15121
Attica, Greece
Greece
Website: https://nextlevelbros.com
Email: support@nextlevelbros.com
Toll free phone number: +30.211.198.5839

Phone number: +30.211.198.5839

Annex

NextLevelBros E-Shop

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we may track and collect the following:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Your Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping, for Spam detection, and for our website analytics so we can be aware of the traffic on our website.
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of your cart contents, preferences and log-in status while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your:

  • name
  • billing address
  • shipping address
  • email address
  • phone number
  • credit card/payment details and optional account information like username and password.

We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. If you sign up for Social Media management or Promotion services, we will ask you for, and store information such as:

  • Social Media Account information like username and password
  • Any targeting, preferences and account management settings relating to the service you have purchased from us

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

We will also store comments or reviews, if you choose to leave them.

Our e-shop collects location data from customers which can be used by Conditional Shipping and Payments to conditionally disable specific shipping and payment options depending on user location.

Comments

When visitors leave comments on the site we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help spam detection. Visitor comments and may be checked through an automated spam detection service.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles and content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

For the purposes of processing recurring subscription payments, we may store the customer's name, billing address, shipping address, email address, phone number and credit card/payment details.

We accept payments through PayPal and EveryPay. When processing payments, some of your data will be passed to PayPal or EveryPay, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy or EveryPay Privacy Policy for more details.